Terms & Conditions

PAYMENT and DEPOSIT

We use a credit card authorization email as deposit for your booking. We do not charge your credit card but use a written authority to withdraw payments if you cancel the booking. If you are certain of your preferred dates, you can pay when you make a reservation, otherwise we will e-mail you a reservation confirmation and billing invoice. Payments may be made via the following methods:  

1. In person after receiving your credit card authorization email. Upon arrival, you can pay in cash or via credit card (incurs a 4% surcharge)

OR

2. National or international bank transfer to our company bank account in Sweden or Thailand. Pay the amount that is indicated in your reservation confirmation and billing e-mail from us. If in Europe there is no additional charge for sending money to Sweden.

CANCELLATIONS

We usually receive bookings far in advance and therefore late cancellations are often a total loss. Cancellations must be made and received by Poseidon Bungalows IN WRITING by email to info@surintours.com

We deduct 5000 baht per booked space from your credit card if you were to cancel within a month before 

departure and full amount, 10 900 baht, if you were to cancel later than 72 hours before departure.

We will attempt to accommodate changes in dates provided there are available bunks on the boat.

We strongly advise that you always purchase a reliable travel insurance policy, please note our recommendations regarding appropriate insurance protection.

INSURANCE

We strongly recommend that you take out a comprehensive travel insurance policy at the time of booking, to protect you and all those accompanying you for the full time of your visit against illness, injury, medical evacuation, death, loss of baggage and personal items, flight and accommodation cancellation and other travel contingencies.